Legal

Privacy & Cookie Policy

How we collect, use and protect your information — and how we use cookies on this website.

Who we are

This website is operated by Misomali Holdings, trading as Misomali Trading (Pty) Ltd, based in Midrand, JHB · Gauteng, South Africa. This page is maintained by Misomali Holdings to explain, in plain terms, how we handle information collected through this website.

Information we collect

When you submit an enquiry or request a quote, we collect the details you provide — typically your name, email address, phone number, the division you're interested in, and your message.

We may also collect basic technical information automatically, such as your browser type and general usage of the site, to help us keep it working well.

How we use your information

We use the information you provide to respond to your enquiry, prepare quotes, deliver the products or services you request, and stay in touch about your project.

We do not sell your personal information. We only share it with third parties where it is necessary to deliver a service you've asked for, or where we are required to by law.

Cookies

Cookies are small files stored on your device. We use essential cookies that are needed for the site to function, and — with your consent — optional cookies that help us understand how the site is used so we can improve it.

You can accept or limit optional cookies using the banner shown on your first visit, and you can clear cookies at any time through your browser settings. Declining optional cookies will not affect your ability to browse the site.

Keeping your information

We keep enquiry and customer information only for as long as it is needed to serve you and to meet our legal and accounting obligations, after which it is securely removed.

Your choices

You may ask us to access, correct or delete the personal information we hold about you. To make a request, contact us using the details below and we'll assist you.

Contact us

If you have any questions about this policy or your information, contact us at info@misomaliholdings.com or +265 99 220 0954.

This policy is maintained by Misomali Holdings and may be updated from time to time. Last reviewed July 2026.